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FREQUENTLY ASKED QUESTIONS

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  • When can I move in?
    If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
  • How much notice needs to be given before I move out?
    All contracts are month-to-month. However, we do require a 30-day notice before you move out.
  • What type of documentation do I need to provide in order to rent a space?
    We require a government-issued photo ID (example: driver’s license, state ID, or passport).
  • Do I need to sign a long-term lease?
    No, we rent on a month-to-month basis unless the customer requests otherwise.
  • How do I make a payment?
    You can mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
  • What forms of payment do you accept?
    Checks, money orders, VISA, MasterCard, American Express and Discover.
  • Are there any items that I am NOT able to store?
    Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.